FAQs


FAQs

OPTIONAL SERVICES

CDW : Collision Damage Waiver is non - waivable excess maximum of THB 8,000 or THB 15,000 depend on car type in the event of damage to the rent ca

SCDW : Super Collision Damage Waiver t reduces the renter’s responsibility in the event of car damage to zero

TP : Theft Protection

PAI : Personal Accident Insurance

Additional Driver : When you need to drive the rent car more than 1 person or the driver does not have credit card to pay for the rental

One Way Rental : Pick up the car at one location and drop off at the different location (one way fee may applied)


REQUIRED DOCUMENTS TO COLLECT THE CAR

Original valid Thai ID card or Passport (for Foreigner) of the renter and additional driver (If any)

Original valid Thai driving license or International driving license (for Foreigner) of the renter and additional driver (if any)

Valid credit card of the renter with enough credit limit for pre-authorized THB 8,000 or THB 15,000 depend on car type, rental cost and other expenses (if have)

* The original documents must be presented at pick up, we do not accept a copy or photo of required documents


PAYMENT

Pay Now : Prepaid payment via online payment once confirm the booking

Pay Later : Confirm the booking without payment. The rental is paid in full by credit card at the rental counter or at call center

*Credit card of the renter is required on the pick up for pre-authorized (deposit), cash and debit card are not accept


WHAT SHOULD I DO WHEN PICK UP THE RENT CAR?

After present all required documents, please look around the car both car body and inside the car to check the damage and fuel with our staff. If you find any, please ask our staff to mark it on car condition


FUEL POLICY

Pick up in full tank and please return with full tank to avoid fuel charge and service fee